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Delivery

Delivery Information

 At Travel John, we believe that shopping online should be easy and hassle-free, which is why we've put together a handy delivery guide to take you through our delivery times and rates.

 Free UK Standard Delivery on Orders over £25

  • Free standard UK delivery within 3-5 working days on orders over £25.
  • Order before 12pm to have your order dispatched the same day.
  • Additional terms and conditions apply, please see below.

UK Standard Delivery, £1.99

  • Order before 12pm to have your order dispatched the same day and receive your order within 3-5 working days.
  • If you order after 12pm, your order will be dispatched the next working day and will be with you within 3-5 working days once dispatched. This excludes weekends and bank holidays.
  • Additional terms and conditions apply, please see below.

Next Day Delivery, £4.99

  • Order before 12pm to get your order before 6pm on the next working day - £4.99
  • Orders placed after 12pm will be processed on the following working day.
  • Additional terms and conditions apply, please see below.

European Delivery & USA Delivery from £4.99

  • Order before 12pm to get your order dispatched the same day - £4.99
  • Orders placed after 12pm will be processed on the following working day.
  • Delivery timescales vary between 48 hours to 14 days
  • Additional terms and conditions apply, please see below.

Tracking the status of your order

You can check the status of your order by logging in to your which you must set up in order to make your purchase.

Once logged in to your account, you can click 'View my Orders' where your order will be given one of the following notes:

  • Order received: confirming that your order has been successfully received by  TravelJohn.co.uk, and will shortly be ready for processing.
  • Order being processed: your order is with our warehouse for processing and dispatched.
  • Order cancelled: Sadly we cannot progress your order due to an outstanding issue. You will be sent an email notification regarding the cancellation, advising on next steps. You can speak to our Customer Services Team on 01695 474433 or by sending a note to on our contact page .

 Terms & conditions

  • All deliveries are subject to us successfully receiving payment.
  • Delivery options exclude Bank Holidays, public holidays and weekends
  • We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages.
  • All packages sent may require a signature at the point of delivery.
  • Voucher promotions are subject to individual delivery charges
  • We strive to ensure our delivery targets are met but sadly when they're not we're unable to accept liability for any out of pocket expenses incurred for failed or delayed orders. You're still entitled to your full statutory rights.
  • Sadly, our Next Day delivery services are only available in the UK and exclude the following postcodes: AB, DD, DG, FK18+, HS, IV, KA27, KA28, KW, PA20+, PH, ZE, BT68+, IM, GY, JE and TR21-25.
  • We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages.
  • We make every effort to deliver goods within the estimated dispatch timescales; however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control. However, in accordance with the Consumer Contracts Regulations, all orders will be fulfilled within a maximum of 30 days or a full refund will be issued
  • To read our full terms and conditions, please click here.
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